Better Customer Service with HubSpot Service Hub

Build a customer service powerhouse with HubSpot's Service Hub. We'll help you analyze your current service processes, identify improvement opportunities, and implement the right mix of tools to delight your customers.

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HUBSPOT TRAINING, SET UP & ONBOARDING

HubSpot Training and Onboarding: from set up to implementation

Getting started with a new marketing platform can be overwhelming. That's where an expert agency can help. We'll guide you through the process of setting up HubSpot and provide onboarding and training for your team on the various tools.

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Your HubSpot Service portal

A typical setup of HubSpot Service Hub would consist of the following components:

Assessment and Planning

We begin by assessing your need for HubSpot Service Hub, evaluating your current customer service processes, identifying issues, and suggesting the best implementation strategy.

HubSpot Service Hub Setup

leadstreet assists in setting up your HubSpot customer portal, including user roles, email templates, support inboxes, and ticketing properties for service workflows.

Ticketing System Configuration

Set up your ticketing system by establishing categories, statuses, and priorities to align with your support processes for efficient management.

Knowledge Base Setup

Create a knowledge base or self-service portal in Service Hub by organizing content, designing article templates, and enhancing search features for a seamless customer experience.

Automation and Workflows

Examples include automated ticket routing, event notifications, chatbots, web forms, and SLA workflows for efficient customer inquiry resolution.

Service Hub Reporting and Analytics

Set up custom reports and dashboards to gain insights, monitor key metrics, and make informed decisions with visual data.

HubSpot Service Hub Training

Train your team on HubSpot Service Hub with leadstreet's sessions covering platform navigation, ticketing, and knowledge base tools.


Ongoing Support

Need help? leadstreet offers ongoing Hubspot Service Hub support for your customer service team, including live chat, feedback surveys, Whatsapp integrations, and analytics.

Service & Customer Portal Support

Support tailored to your needs

Today's customer service landscape is shaped by social media messaging and AI. We can assist you in harnessing these tools for HubSpot Service Hub, no matter where you are in your journey.

Our team is ready to meet you at your current stage to help you get the most out of HubSpot Service Hub.

Phase 1

Setup, data migration and training

After transitioning to the platform, we can assist in configuring your initial features on your HubSpot customer service portal. This setup includes internal ticketing and follow-ups to facilitate a smooth transition from Sales to Customer Service.

 

Phase 2

Service excellence

We are here to resolve technical challenges, respond to your inquiries, and provide advice on advanced features or enhancements. This ensures you can consistently enhance customer service operations on HubSpot's Service Hub.

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Partner with leadstreet for your HubSpot Service Hub

Getting started with a new sales platform can be overwhelming. That's where an expert agency can help. We'll guide you through the process of setting up HubSpot and provide onboarding and training for your team on the various tools.

By teaming up with a HubSpot agency like leadstreet, you can rest assured that your investment in this potent sales platform will 10x your team’s performance and yield significant returns. Together, we'll achieve real results and meaningful growth for your business.

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HubSpot Setup

Our HubSpot onboarding service includes creating your HubSpot account, setting up your portal, and configuring essential settings. We also help with setting up your personal profile & settings and inviting your team.

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Customised solutions

We can tailor solutions to your unique requirements. Using APIs, we can create custom integrations and connect systems to meet your specific needs seamlessly. 

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Best practices

With knowledge from our 600+ clients, we can help you create a set up checklist, anticipate common challenges and provide effective solutions. We can share insights on what to do, what to avoid, and how to resolve potential issues.

 
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Optimisation

Customer service is about continuous improvement. The leadstreet team can help you create better experiences through live chat, customer feedback and net promoter score (NPS) surveys, Whatsapp integrations, and reports & analytics.

 
Testimonials

Hear What Our Clients Have to Say

Don’t take our word for it. See what clients say about our Service & Customer Portal support.

Complete HubSpot partner

leadstreet thinks along with your business. As advisor, they have a very deep knowledge of HubSpot. Additionally, they are a comprehensive partner for integrating with external software. leadstreet not only has the knowledge, but also shares it with their customers. As a result, we built up a highly automated flow with them in a short time. From marketing to managing documents. Fast follow-up and hands-on mentality. Great partner!
emile-carton
Emile Carton

LeaseBroker

HubSpot Service Hub.
Done right.

As a HubSpot agency, our team is here to assist you in choosing the subscription that best fits your needs and preferences. We offer guidance and support to your Service staff, ensuring they utilize the platform to its fullest potential.

Let's talk
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